★★★★★ BEWARE TRY CLASS FIRST BEFORE SIGNING UP.
I called this gym to inquire about putting my almost 3 year old in their 3-5 yr old class. They told me to bring her in to try one class (didn't tell me a price). When I brought her in no one explained or informed me about anything. They had me fill out information and just put her in the class. During the first 15 minutes the instructor nearly dropped my daughter and she busted her lip (ok fine accidents happen) after the class the instructor told me to come back next week to try the parent class. I had to ask her 'so how does this work' and she proceeded to sell me 9 classes i had to pay half upfront. BIGGEST MISTAKE! Immediately after I left I got an email bill of $200 asking me to sign(I never did). It wasn't until I reviewed the video I took of the instructor dropping my daughter that I realized she could have been really injured, so I then made the decision not to bring her back. Because it was 6 days later I asked politely if it could be resolved and refunded the $100. I didn't think they would be so un-empathetic and disrespectful especially working in an environment with children. I explained my personal situation in detail, and apologized for the time frame but the girl was so defensive and argumentative there was no way I was getting through. I asked to speak to the owner and she told me that wasn't possible. When I called back the same girl told me she could give me back $40 from the $100 I paid and I wouldn't have to pay the other $100 balance. I said "So you're just going to steal my money? She proceeded to try and tell me it was a 'penalty' because I called on Friday (which is a lie... Come on. I called THURSDAY the day before the class) She was just trying to find any reason to argue with me. by the tactics of these people I wouldn't doubt if I had called the next day they would have still refused to refund me. Not to mention she kept interrupting until I spoke loudly to ask her to listen to me when she yelled over me "NO I WILL NOT LISTEN TO YOU"
Obviously, this place is more concerned about money than their reputation if they rather steal $100 from a single parent. Where's your humanity? Avoid this 'business' if you are unsure in any way.