★★★★★ A few days ago, I bought a pair of shoes which ended up being super uncomfortable and too big. I went to get a refund or an exchange, it took 7 whole days to even talk to a manager and even then, I only got 100$ on the 140$ I spent for the shoes. It was also just a store credit. All in all, don’t bother buying anything there, horrible customer service and rude employees.
Disclaimer: This review is only for Physimax, I have no issues with ProGym.... but the employees of Physimax (and the owner) should go to a customer service class 0/10.